/* Basin Appliance Repair. Service-badge / work-order system.
   Fonts: Oswald (condensed uppercase heads) + PT Sans (body).
   No CDN/webfont files available in this build, so the named fonts are
   listed first and fall through to close system stacks. Swap in
   self-hosted woff2 subsets of Oswald / PT Sans later without touching
   markup. Namespace: every class is prefixed oa- (single-hyphen kebab). */

:root{
  --bone:#f4f1e8;
  --ink:#17130e;
  --rust:#c1440e;
  --rust-dark:#9b350a;
  --blue:#2b6d8c;
  --tan:#cbb083;
  --gray:#5a5347;
  --line:#d8d0bd;
  --head: "Oswald", "Arial Narrow", "Helvetica Neue", Arial, sans-serif;
  --body: "PT Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;
  --bar-h: 3.75rem;
}

*,*::before,*::after{box-sizing:border-box;}
html{-webkit-text-size-adjust:100%;}
body{
  margin:0;
  font-family:var(--body);
  color:var(--ink);
  background:var(--bone);
  line-height:1.55;
  padding-bottom:var(--bar-h);
}
img{max-width:100%;display:block;}
a{color:var(--ink);}
a:hover{color:var(--rust);}
h1,h2,h3,h4{
  font-family:var(--head);
  font-weight:700;
  text-transform:uppercase;
  letter-spacing:0.01em;
  line-height:1.12;
  margin:0 0 0.6em;
}
h1{font-size:clamp(1.9rem,5.4vw,2.9rem);}
h2{font-size:clamp(1.3rem,3.4vw,1.7rem);}
h3{font-size:1.05rem;letter-spacing:0.02em;}
p{margin:0 0 1em;}
ul,ol{margin:0 0 1em;}
.oa-mono{font-family:var(--head);letter-spacing:0.03em;}

/* ===== layout ===== */
.oa-wrap{width:100%;max-width:75rem;margin:0 auto;padding:0 1.25rem;}
.oa-section{padding:3rem 0;border-bottom:1px solid var(--line);}
.oa-section:last-child{border-bottom:none;}
.oa-section-tight{padding:2rem 0;}
.oa-band-ink{background:var(--ink);color:var(--bone);}
.oa-band-ink h1,.oa-band-ink h2,.oa-band-ink h3{color:var(--bone);}
.oa-band-ink a{color:var(--bone);}
.oa-band-tan{background:var(--tan);color:var(--ink);border-top:3px solid var(--ink);border-bottom:3px solid var(--ink);}
.oa-band-blue{background:#eaf1f4;border-top:3px solid var(--blue);border-bottom:3px solid var(--blue);}

.oa-grid{display:grid;gap:3px;background:var(--ink);border:3px solid var(--ink);}
.oa-grid > *{background:var(--bone);padding:1.25rem;}
.oa-grid-2{grid-template-columns:1fr;}
.oa-grid-3{grid-template-columns:1fr;}
.oa-grid-4{grid-template-columns:1fr;}
@media(min-width:40rem){
  .oa-grid-2{grid-template-columns:1fr 1fr;}
  .oa-grid-4{grid-template-columns:1fr 1fr;}
}
@media(min-width:60rem){
  .oa-grid-3{grid-template-columns:1fr 1fr 1fr;}
  .oa-grid-4{grid-template-columns:repeat(4,1fr);}
}

/* ===== header ===== */
.oa-topbar{background:var(--bone);border-bottom:3px solid var(--ink);}
.oa-topbar .oa-wrap{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding-top:0.85rem;padding-bottom:0.85rem;flex-wrap:wrap;}
.oa-brand{font-family:var(--head);font-weight:700;font-size:1.25rem;letter-spacing:0.03em;text-decoration:none;text-transform:uppercase;}
.oa-brand span{color:var(--rust);}
.oa-topbar-actions{display:flex;align-items:center;gap:1rem;}
.oa-topbar-phone{font-family:var(--head);font-weight:700;font-size:1.05rem;letter-spacing:0.02em;text-decoration:none;white-space:nowrap;}
.oa-nav{
  display:flex;flex-wrap:wrap;gap:0.15rem 1.1rem;padding:0.6rem 1.25rem 0.75rem;
  max-width:75rem;margin:0 auto;border-top:1px solid var(--line);
}
.oa-nav a{
  font-family:var(--head);font-size:0.85rem;letter-spacing:0.03em;
  text-transform:uppercase;text-decoration:none;color:var(--ink);padding:0.2rem 0;
}
.oa-nav a:hover{color:var(--rust);}

/* ===== buttons ===== */
.oa-btn{
  display:inline-block;font-family:var(--head);font-weight:700;font-size:0.95rem;
  letter-spacing:0.03em;text-transform:uppercase;text-decoration:none;
  padding:0.75rem 1.4rem;border:3px solid var(--ink);border-radius:0;
}
.oa-btn-primary{background:var(--rust);color:var(--bone);border-color:var(--ink);}
.oa-btn-primary:hover{background:var(--rust-dark);color:var(--bone);}
.oa-btn-outline{background:transparent;color:var(--ink);}
.oa-band-ink .oa-btn-outline{color:var(--bone);border-color:var(--bone);}
.oa-btn-outline:hover{background:var(--ink);color:var(--bone);}
.oa-band-ink .oa-btn-outline:hover{background:var(--bone);color:var(--ink);}
.oa-btn-sm{padding:0.5rem 0.9rem;font-size:0.82rem;}
.oa-cta-row{display:flex;gap:0.75rem;flex-wrap:wrap;margin-top:1.4rem;}

/* ===== hero / service ticket ===== */
.oa-hero{padding:2.2rem 0 2.4rem;}
.oa-kicker{
  font-family:var(--head);color:var(--rust);font-size:0.82rem;
  letter-spacing:0.08em;text-transform:uppercase;margin-bottom:0.75rem;
  display:inline-block;border:2px solid var(--rust);padding:0.2rem 0.55rem;
}
.oa-band-ink .oa-kicker{color:var(--tan);border-color:var(--tan);}
.oa-hero p.oa-lede{font-size:1.05rem;color:#e4dfd0;max-width:44ch;}
.oa-hero-grid{display:grid;grid-template-columns:1fr;gap:1.75rem;align-items:start;}
@media(min-width:56rem){.oa-hero-grid{grid-template-columns:1.15fr 1fr;}}

.oa-ticket{
  background:var(--bone);color:var(--ink);border:3px solid var(--ink);
  position:relative;padding:0;
}
.oa-ticket-head{
  display:flex;justify-content:space-between;align-items:center;gap:0.5rem;
  background:var(--ink);color:var(--bone);padding:0.6rem 1rem;
  font-family:var(--head);letter-spacing:0.05em;text-transform:uppercase;font-size:0.82rem;
}
.oa-ticket-body{padding:1.1rem 1.1rem 1.3rem;}
.oa-ticket-row{
  display:grid;grid-template-columns:1fr 1fr;gap:0;
  border:2px solid var(--ink);margin-bottom:1rem;
}
.oa-ticket-field{padding:0.65rem 0.8rem;border-right:2px solid var(--ink);border-bottom:2px solid var(--ink);}
.oa-ticket-field:nth-child(2n){border-right:none;}
.oa-ticket-row .oa-ticket-field:nth-last-child(-n+2){border-bottom:none;}
.oa-ticket-field .oa-lbl{display:block;font-family:var(--head);font-size:0.7rem;letter-spacing:0.05em;color:var(--gray);text-transform:uppercase;}
.oa-ticket-field .oa-val{font-family:var(--head);font-size:1rem;text-transform:uppercase;}
.oa-ticket-field .oa-val.oa-rust{color:var(--rust);}
.oa-ticket-dashed{border-top:2px dashed var(--gray);margin:1rem 0;}

/* ===== stamp ===== */
.oa-stamp{
  display:inline-flex;flex-direction:column;align-items:center;justify-content:center;
  border:3px solid var(--rust);color:var(--rust);padding:0.7rem 1.1rem;
  transform:rotate(-3deg);font-family:var(--head);text-transform:uppercase;
  letter-spacing:0.04em;background:rgba(193,68,14,0.06);
}
.oa-stamp .oa-stamp-price{font-size:1.7rem;font-weight:700;line-height:1;}
.oa-stamp .oa-stamp-label{font-size:0.7rem;letter-spacing:0.06em;margin-top:0.25rem;}

/* ===== trust strip ===== */
.oa-trust-bar{background:var(--tan);border-top:3px solid var(--ink);border-bottom:3px solid var(--ink);}
.oa-trust-bar ul{
  list-style:none;margin:0;padding:0;
  display:grid;grid-template-columns:1fr 1fr;gap:2px;
  background:var(--ink);border-left:2px solid var(--ink);border-right:2px solid var(--ink);
}
@media(min-width:40rem){.oa-trust-bar ul{grid-template-columns:repeat(4,1fr);}}
.oa-trust-bar li{
  background:var(--tan);padding:0.9rem 1rem;font-size:0.85rem;
  font-family:var(--body);
}
.oa-trust-bar li b{display:block;color:var(--ink);font-family:var(--head);font-size:1rem;text-transform:uppercase;letter-spacing:0.02em;}

/* ===== appliance grid ===== */
.oa-appliance-grid{
  display:grid;grid-template-columns:repeat(2,1fr);gap:3px;
  background:var(--ink);border:3px solid var(--ink);
}
@media(min-width:34rem){.oa-appliance-grid{grid-template-columns:repeat(3,1fr);}}
@media(min-width:56rem){.oa-appliance-grid{grid-template-columns:repeat(4,1fr);}}
.oa-appliance-card{
  background:var(--bone);padding:1.3rem 0.9rem;text-align:center;text-decoration:none;color:var(--ink);
}
.oa-appliance-card:hover{background:var(--tan);}
.oa-appliance-card .oa-ic{font-size:1.9rem;display:block;margin-bottom:0.5rem;}
.oa-appliance-card .oa-nm{font-family:var(--head);font-size:0.92rem;text-transform:uppercase;letter-spacing:0.02em;}

/* ===== hard water strip (blue lives only here) ===== */
.oa-hw-strip{background:var(--blue);color:#eef6fa;padding:2rem 0;border-top:3px solid var(--ink);border-bottom:3px solid var(--ink);}
.oa-hw-strip h2{color:#fff;}
.oa-hw-strip a{color:#fff;text-decoration:underline;}
.oa-hw-grid{display:grid;grid-template-columns:1fr;gap:1.5rem;}
@media(min-width:48rem){.oa-hw-grid{grid-template-columns:1fr 1fr;align-items:center;}}
.oa-hw-number{font-family:var(--head);font-size:2.6rem;font-weight:700;line-height:1;}
.oa-hw-number small{display:block;font-size:0.85rem;letter-spacing:0.04em;text-transform:uppercase;font-family:var(--body);font-weight:400;margin-top:0.3rem;}
.oa-hw-fact-list{list-style:none;margin:0;padding:0;}
.oa-hw-fact-list li{padding:0.5rem 0;border-bottom:1px solid rgba(255,255,255,0.25);}
.oa-hw-fact-list li:last-child{border-bottom:none;}
.oa-diagnostic-callout{
  border:2px solid var(--blue);border-left:6px solid var(--blue);
  background:#eaf1f4;color:var(--ink);padding:1rem 1.2rem;margin:1.5rem 0;
}
.oa-diagnostic-callout .oa-lbl{font-family:var(--head);font-weight:700;font-size:0.78rem;text-transform:uppercase;letter-spacing:0.04em;color:var(--blue);display:block;margin-bottom:0.35rem;}
.oa-diagnostic-callout p{margin:0;}

/* ===== tables ===== */
.oa-tbl-wrap{width:100%;overflow-x:auto;border:3px solid var(--ink);}
table.oa-data{width:100%;border-collapse:collapse;font-size:0.92rem;min-width:32rem;}
table.oa-data caption{
  text-align:left;font-family:var(--head);font-weight:700;text-transform:uppercase;letter-spacing:0.03em;
  padding:0.75rem 0.9rem;border-bottom:2px solid var(--ink);background:var(--tan);
}
table.oa-data th,table.oa-data td{border-bottom:1px solid var(--line);padding:0.65rem 0.9rem;text-align:left;vertical-align:top;}
table.oa-data thead th{background:var(--ink);color:var(--bone);font-family:var(--head);font-size:0.78rem;letter-spacing:0.03em;text-transform:uppercase;}
table.oa-data tbody tr:nth-child(even){background:#ece7d8;}
table.oa-data td.oa-num,table.oa-data th.oa-num{font-family:var(--head);}

/* ===== cards / rows ===== */
.oa-svc-row{display:grid;grid-template-columns:1fr;gap:0.4rem;padding:1.4rem 0;border-bottom:1px solid var(--line);}
.oa-svc-row:first-child{border-top:1px solid var(--line);}
@media(min-width:40rem){.oa-svc-row{grid-template-columns:11rem 1fr auto;gap:1.25rem;align-items:center;}}
.oa-svc-row .oa-tag{font-family:var(--head);color:var(--gray);font-size:0.8rem;text-transform:uppercase;letter-spacing:0.04em;}
.oa-svc-row h3{margin:0 0 0.25rem;}
.oa-svc-row p{margin:0;color:var(--gray);font-size:0.92rem;}
.oa-card{border:3px solid var(--ink);padding:1.25rem;background:var(--bone);}
.oa-card h3{margin-bottom:0.5rem;}

/* ===== forms ===== */
.oa-form-box{border:3px solid var(--ink);padding:1.4rem;background:var(--bone);}
.oa-band-ink .oa-form-box{background:#241d15;border-color:var(--tan);}
.oa-field{margin-bottom:0.9rem;}
.oa-field label{display:block;font-family:var(--head);font-size:0.78rem;margin-bottom:0.3rem;letter-spacing:0.03em;text-transform:uppercase;}
.oa-field input,.oa-field select,.oa-field textarea{
  width:100%;font-family:var(--body);font-size:1rem;padding:0.65rem 0.7rem;
  border:2px solid var(--gray);background:var(--bone);color:var(--ink);border-radius:0;
}
.oa-band-ink .oa-field input,.oa-band-ink .oa-field select,.oa-band-ink .oa-field textarea{
  background:#1c150e;color:var(--bone);border-color:#6b6151;
}
.oa-field textarea{resize:vertical;min-height:5rem;}
.oa-field .oa-opt{font-weight:400;text-transform:none;color:var(--gray);font-family:var(--body);}
.oa-form-note{font-size:0.8rem;color:var(--gray);margin-top:0.6rem;}

/* ===== faq ===== */
details.oa-faq{border-bottom:1px solid var(--line);padding:0.9rem 0;}
details.oa-faq summary{font-family:var(--head);font-weight:700;cursor:pointer;list-style:none;padding-right:1.5rem;position:relative;text-transform:uppercase;font-size:0.98rem;letter-spacing:0.01em;}
details.oa-faq summary::-webkit-details-marker{display:none;}
details.oa-faq summary::after{content:"+";position:absolute;right:0;top:0;font-size:1.2rem;color:var(--rust);}
details.oa-faq[open] summary::after{content:"-";}
details.oa-faq p{margin:0.7rem 0 0;color:var(--gray);}

/* ===== breadcrumbs ===== */
.oa-crumbs{font-family:var(--head);font-size:0.78rem;letter-spacing:0.02em;color:var(--gray);padding:0.8rem 0;text-transform:uppercase;}
.oa-crumbs a{color:var(--gray);text-decoration:none;}
.oa-crumbs a:hover{color:var(--rust);text-decoration:underline;}

/* ===== footer ===== */
.oa-footer{background:var(--ink);color:#e4dfd0;padding:2.5rem 0 6rem;}
.oa-footer h4{color:var(--bone);font-size:0.9rem;font-family:var(--head);text-transform:uppercase;letter-spacing:0.03em;}
.oa-footer a{color:#e4dfd0;text-decoration:none;font-size:0.9rem;}
.oa-footer a:hover{color:var(--tan);}
.oa-footer-cols{display:grid;grid-template-columns:1fr;gap:1.75rem;}
@media(min-width:40rem){.oa-footer-cols{grid-template-columns:repeat(4,1fr);}}
.oa-legal{border-top:1px solid #3a3225;margin-top:2rem;padding-top:1.25rem;font-size:0.78rem;color:#a89b82;font-family:var(--head);letter-spacing:0.02em;}
.oa-footer ul{list-style:none;margin:0;padding:0;}
.oa-footer li{margin-bottom:0.4rem;}

/* ===== sticky mobile bar ===== */
.oa-mobile-bar{position:fixed;left:0;right:0;bottom:0;z-index:60;display:grid;grid-template-columns:1fr 1fr;height:var(--bar-h);border-top:3px solid var(--ink);}
.oa-mobile-bar a{display:flex;align-items:center;justify-content:center;font-family:var(--head);font-weight:700;font-size:0.95rem;text-decoration:none;min-height:48px;text-transform:uppercase;letter-spacing:0.02em;}
.oa-mobile-bar .oa-call{background:var(--rust);color:var(--bone);}
.oa-mobile-bar .oa-quote{background:var(--ink);color:var(--bone);border-left:3px solid var(--rust);}
@media(min-width:56.25rem){
  .oa-mobile-bar{display:none;}
  body{padding-bottom:0;}
}

/* ===== utility ===== */
.oa-center{text-align:center;}
.oa-mt-0{margin-top:0;}
.oa-small{font-size:0.85rem;color:var(--gray);}
.oa-list-plain{list-style:none;margin:0;padding:0;}
.oa-list-plain li{padding:0.4rem 0;border-bottom:1px solid var(--line);}
.oa-badge{background:var(--tan);border:2px solid var(--ink);color:var(--ink);font-family:var(--head);font-size:0.72rem;padding:0.15rem 0.5rem;font-weight:700;text-transform:uppercase;letter-spacing:0.03em;}
.oa-limit-box{border:2px solid var(--ink);border-left:6px solid var(--rust);padding:1rem 1.2rem;background:var(--bone);margin:1.5rem 0;}
.oa-limit-box p{margin:0;}
.oa-limit-box .oa-lbl{font-family:var(--head);font-weight:700;font-size:0.78rem;text-transform:uppercase;letter-spacing:0.03em;display:block;margin-bottom:0.35rem;color:var(--rust);}
ol.oa-steps{margin:0;padding-left:1.3rem;}
ol.oa-steps li{margin-bottom:0.7rem;}
.oa-pill-row{display:flex;flex-wrap:wrap;gap:0.5rem;margin:1rem 0;}
.oa-pill{border:2px solid var(--ink);font-family:var(--head);font-size:0.78rem;padding:0.3rem 0.65rem;text-transform:uppercase;letter-spacing:0.02em;}